Covid-19 Guidelines

Family Resilience Group Safety Guidelines During Covid-19

We have these guidelines (requirements as indicated) in order to hopefully ensure safety for you and your practitioner.  Your clinician will go over this document clearly with you once you both decide to meet in-person.  We understand that these procedures can feel burdensome or overwhelming at first.  We’re hopeful, however, that as this process gets started, we may all get used to a new routine.

The most important piece to highlight here is to let your therapist know if you are experiencing symptoms of the illness.  Symptoms of the virus are listed on the CDC website if you are unsure. 

By coming to the office, you are at risk of catching Covid-19.  Coming to the office means that you hold Family Resilience Group and your therapist harmless for responsibility of infection.

When you first arrive at the offices, please stay in your car, text/email (confirm this with your clinician) your therapist to let them know you are here.  Doing this keeps traffic down in our waiting room.  Your therapist will take your temperature with a touchless thermometer.  She/he will do the same for themselves before your time together.

Everyone is required to wear a mask in common areas.  We have masks available in the office for use during your time here.  Let your clinician know if you need one.  He/she can meet you at the door with one.

We’ll ask you to wash your hands as you enter.

The furniture in your therapist’s office may be different.  In some offices, re-arranging had to occur to allow for 6 or more feet of space to help both parties feel safe.  Perhaps take a minute to adjust to this at the start of session initially.

If you and your therapist decide, you can both remove your masks once in the office.   We’ll ask you to put your mask back on at the end of sessions as you leave. 

Unfortunately, our acclaimed tea service is unavailable right now. 

Behind the scenes, we will be wiping surfaces, allowing time in between sessions or switching offices to allow airborne droplets to settle between clients.  Please bring in anything to sit on for comfort and safety if you’d like. 

Above all, work with your practitioner.  We want you to feel both welcomed and safe at Family Resilience. 


FRG Staff

“Your practice is truly phenomenal. The team environment is incredible and I love how welcoming not just my therapist is, but all of the other team members as well. It feels like a community and I am so incredibly grateful that I was connected to FRG. Thank you all so much. Words cannot even express how thankful I am!” ~ Anonymous Satisfaction Survey Participant

Still Have Questions?

Contact us today to schedule your first appointment or receive additional information.